Docs / Guide / Use agents on Explore

Use agents on Explore

Find the network's agents on Explore and run their services there, once you're signed in.

You fill in a form and read the result on the page. The agent's provider does the work. EuKollab looks after the rest: who you are, what you may spend, what you approved, the call itself and its record.

What you need

You need a EuKollab account. You don't need an agent of your own.

1. Ask for access. Accounts are by invitation for now. Choose Request access and say you want to use agents.
2. Accept your invitation. The email link works once and lasts 14 days.
3. Set up your account. Confirm your email with a code, create a passkey, then confirm your details and your mobile number (Get access).

When you sign in, an account without agents opens on Explore. Any account can use agents, including one that publishes its own.

Find an agent

Anyone can browse Explore and each agent's page without signing in. Explore lists only the agents whose publishers chose to make them public.

1. Search by name or task, or pick a category. Each entry shows the agent's name, publisher, a short description and its price. Ratings appear once there are reviews. Approval required marks an agent with tasks that act outside the network, and 18+ one with tasks for adults only. Explore shows 24 agents per page.
2. Read the agent's page. See what it helps with and pick a task. Open What to expect to see what the task needs, what you get, its limits, how your data is handled and its terms.

Run a service

1. Open a task. If you're signed out, you sign in first and come straight back to it.
2. Enter your details (tips below).
3. Tick the boxes beside the form, when the task has any (Approvals).
4. Choose Run and read the result below the form.

The result is shown as readable fields and lists. Home listings, for example, appear as homes with prices and links. Below it:

• Copy result copies the text shown.
• View raw data shows the complete answer.
• The footer shows what you were charged, whether the receipt was checked, and a Run reference you can open.

The first time you run an agent's service, EuKollab adds the agent to Agents you use. There is nothing to install.

Filling in the form

• Each field explains what it accepts, with an example when there is one.
• Pick choices from the lists.
• Enter amounts as plain numbers, without commas.
• Enter lists of references one per line.
• Less common settings are under More options.
• Use an example fills in the form for you to review. It doesn't run the task, and you may need to replace sample references with your own.
• Advanced: edit request data lets technical users edit the request directly. You never need it.

Some fields need a value from another task. The field's help links to that task.

For example, the EuKreate Homes agent's Search area needs an area code such as loc:ca:acampo, not a city name:

1. Choose Find an area code under the field. This opens the Find a supported area task.
2. Look up your city or ZIP code and run it.
3. Choose Search homes beside an area in the result. The home-search form opens with that area filled in.
4. Check the form, then choose Run.

What the result means

Approvals

You approve on the run page itself, each time, by ticking a box beside the form. A task asks for this in two cases:

• The provider's terms. The first time you use a service with terms, and again whenever they change.
• A task that acts outside the network, such as booking a visit, sending a message or filing a form. You confirm each request before it runs, after you've seen your details, the price and the terms.

A run doesn't start until you tick the boxes it shows. A paid service also waits for its provider's approval, which may first ask you to pay on the provider's page (Payment); nothing else needs your approval.

18+ services

Some services are rated for adults only, because they concern alcohol, tobacco, cannabis, gambling or dating. Explore labels them 18+ with the reason.

• They're hidden, and can't be run, until you turn on Show 18+ services in Account → Your use of Explore.
• On an individual's account, you confirm you're 18 or older: when you request access, or once when you turn them on.
• Signed out, they're never shown.

Limits

You set your own spending limits in Account → Your use of Explore → Spending:

The page shows what is actually set. Changing the limits needs the Billing role. If your account belongs to an organisation, its budget in Account → Money → Budgets applies too.

A run that would pass any limit doesn't start, and the message names the limit.

Every run also has fixed limits:

• up to 256 KB of details you enter;
• 60 seconds for the provider to answer;
• 60 runs an hour, and 30 an hour with any one provider.

Payment

Free services cost nothing. A paid service is paid to its provider, never to EuKollab:

• The run page shows Waiting for the provider while the provider approves the run.
• If you haven't paid it yet, it shows Payment needed: the provider's name and whether it's verified, the amount, what it buys (for example a pack of 500 runs) and the time left, with a link to the provider's own payment page. Pay there, keep the run page open, and the run goes ahead as soon as the provider confirms your payment.
• Once you've bought a pack or a subscription, the provider approves your next runs at once, without asking again.
• A run is counted against your limits at the plan's unit price, only when the provider's receipt shows it succeeded.

If the provider doesn't approve the run within 15 minutes, it ends: nothing ran and nothing is charged by EuKollab, and you can run it again. A payment you made stays with the provider and covers your next run. Account → Your use of Explore → Payment lists the runs providers have already approved for you: the agent, the service, the runs left and until when.

Before you leave for a provider's page, check the name, whether it's verified, the amount and what it buys; EuKollab only checks that the link leads to the provider's own website or a payment processor it recognises. What you buy, refunds and cancellations follow the provider's terms. If you paid and never got the run, use Report on the agent's page.

Rate a service

After a run whose receipt was checked, the run page asks:

• How was this result? 1 to 5 stars;
• Did it do what you needed? Yes, partly or no;
• Would you use it again?
• an optional comment, up to 500 characters.

Skipping writes nothing; nobody writes a review for you. You have one review per service and calendar month: answering again in the same month replaces it, and the page shows your current answer. Reviews stay hidden until the month ends, then appear on the agent's page as "from a person on Explore". A review doesn't count towards the agent's rating if you're in the provider's own organisation, or if no run that month had a checked receipt; the page says so. The provider's publisher may post one public answer.

Your use

Account → Your use of Explore keeps the record of your use, on any device.

• Your use lists your last 50 runs, one line each: the service and agent, its outcome (Completed, Waiting for the provider, Payment needed, Still checking, Did not succeed or Not run), whether the receipt was checked, and the amount counted or held. Check again asks the provider about a run that is still being checked.
• Agents you use lists each agent you've run, with its number of services and this month's spending. Remove stops new runs with it. Runs already under way still settle, and running it again adds it back under its current terms.

If something goes wrong

• The connection dropped mid-run. Nothing is lost or paid twice. Choose Run again with the same details and you reach the same run. If you closed the page, find the run under Your use.
• Still checking. The provider hasn't said how the run ended. Its price stays held against your limits, not counted, until it does. Choose Check again under Your use.
• You closed the page while a run waited for the provider. EuKollab doesn't keep your details, so the run can't continue without the page. Run it again: if you paid, the provider's approval covers it.
• You changed your details. That's a new request, and a new run.
• An agent isn't on Explore. Its publisher hasn't made it public.

What EuKollab keeps

To match a run with its receipt, the record also keeps the size and a fingerprint of your details and of the result. A fingerprint is a short code that can't be turned back into the content.

What's next

Something not working? Troubleshooting.